Feb 01, 2020 · Investigations into DWP complaints being hit by 18-month delays, figures reveal. Only around a third of cases (35 per cent) from 1 April to 31 December last year were cleared within 20 weeks. Mar 01, 2018 · An e-mail received today from one of my exasperated clients prompted this post. In it, DWP acknowledges its second failure to respond to a 2nd stage complaint deadline – “I have been unable to meet my proposed deadline due to the high volumes of Universal Credit complaints I have to handle. In light of this, I hope to provide a response by .... For questions related to creating an account, access to the site or general website navigation assistance, please call DMDC Tier 1 Web Services (T1WS) 1-800-368-3665 For technical questions such as site connectivity concerns, outages, or Multiple Record Requests, please call the DMDC Technical Support Center (DSC) 1-800-477-8227.. "/>Dwp complaints contact number